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rob590
Beginner
393 Views
Message 21 of 39

Re: my day.

The restaurant below. If I was to use that one bearing in mind it never stops ringing I would miss out on hundreds of bookings. Should I have used that one and charged bt loss of earnings?
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Distinguished Sage
390 Views
Message 22 of 39

Re: my day.

fair comment that was not clear in the first post
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Distinguished Guru
381 Views
Message 23 of 39

Re: my day.

Seemed clear to me as I repeated the bit from the first post.
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rob590
Beginner
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Message 24 of 39

Re: my day.

Just spoken to bt again. This time I'm told its the exchange. So first all phone lines are down, then it was a fault on personal lines only, then it was my wiring, then it was my equipment, now apparently its the exchange on my line only which will be fixed in 48 hours. My advice is dont use bt. Go sky or anything but bt
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Distinguished Sage
Distinguished Sage
362 Views
Message 25 of 39

Re: my day.

is anything shown here for your exchange  http://usertools.plus.net/exchanges/mso.php

http://usertools.plus.net/exchanges/?

http://btbusiness.custhelp.com/app/service_status

http://bt.custhelp.com/app/answers/detail/a_id/15036



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Damian99
Aspiring Expert
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Message 26 of 39

Re: my day.

Yes move to sky or another service provider, cos they clearly don't have any such problems ever.

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Distinguished Sage
Distinguished Sage
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Message 27 of 39

Re: my day.


@Damian99 wrote:

Yes move to sky or another service provider, cos they clearly don't have any such problems ever.


if only that was true - pick an ISP then check their forum



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Distinguished Guru
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Message 28 of 39

Re: my day.

But at least with Sky you don't have to talk to BT India
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Distinguished Sage
327 Views
Message 29 of 39

Re: my day.

@Damian99 and all ISP's apart from cable use Openreach to provide and maintain the network so changing ISP's will not solve it and as posted just check out the forums of ISP's and you will see just the same problems
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Distinguished Sage
Distinguished Sage
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Message 30 of 39

Re: my day.

you don't have to talk to India with BT just come to the forumSmiley Wink



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