new customer

[stomper1]

this was tested at 16:20 today, and the slow  down don't normal start till 18:30

starting to think this over load of the cabinet 

[licquorice]

The congestion will be further back in the network, not at the cabinet.

[stomper1]

ok thanks

[stomper1]

only for ref

[imjolly]

can you post current hub stats. Just the last btspeedtester diagnostic test shown download of 18mb but it also showed a profile of 20mb suggesting your connection speed is very low compared to normal

[stomper1]

hi imjolly

the other day my profile was showing 20mb download the other day when I rang bt ,but later that day it was back up to normal

[pippincp]

Thats the status page, You need to go to Advanced settings/technical log/information

[stomper1]

sorry I didn't know 

[imjolly]

Router stats look ok now

[stomper1]

yeah just ashame my speed not up with it