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nkjG4NvlQ3LI
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Message 1 of 71

restarts every 33minutes , speed fine, sync always 79/19Mbps, logs

I'm not at all happy 

 

HH5 on a nice short clean lean. Syncs every time at 79.xx/19.xx Mbps

 

yesterday, it started a continuous scyle of restarts every 30-35 minutes, the restarts take a few minutes to do so the end result is about 30 minutes of working connection then everything drops again. 

 

After my previous encounters with the call centre I'm not going to even bother ringing them

 

HH5 Advanced Settings>Broadband>Connection page info, always the same sync, excellent line

VDSL Line Status

Connection Information

Line state: Connected
Connection time: 0 days, 00:13:45
Downstream: 78.12 Mbps
Upstream: 19.53 Mbps

 

WAN Log:

16:55:11, 16 Apr. ( 132.180000) WAN operating mode is VDSL
16:55:10, 16 Apr. ( 131.260000) PPP IPCP Receive Configuration ACK
16:55:10, 16 Apr. ( 131.250000) PPP IPCP Send Configuration Request
16:55:10, 16 Apr. ( 131.250000) PPP IPCP Receive Configuration NAK
16:55:10, 16 Apr. ( 131.240000) PPP IPCP Send Configuration ACK
16:55:10, 16 Apr. ( 131.240000) PPP IPCP Receive Configuration Request
16:55:10, 16 Apr. ( 131.240000) PPP IPCP Send Configuration Request
16:55:10, 16 Apr. ( 131.240000) CHAP authentication successful
16:55:10, 16 Apr. ( 131.170000) CHAP Receive Challenge
16:55:10, 16 Apr. ( 131.170000) Starting CHAP authentication with peer
16:55:10, 16 Apr. ( 131.170000) PPP LCP Receive Configuration ACK
16:55:10, 16 Apr. ( 131.160000) PPP LCP Send Configuration Request
16:55:10, 16 Apr. ( 131.160000) PPP LCP Receive Configuration Reject
16:55:10, 16 Apr. ( 131.160000) PPP LCP Send Configuration ACK
16:55:10, 16 Apr. ( 131.160000) PPP LCP Receive Configuration Request
16:55:10, 16 Apr. ( 131.160000) PPP LCP Send Configuration Request
16:53:36, 16 Apr. ( 37.190000) WAN Auto-sensing running.
16:21:58, 16 Apr. ( 131.480000) WAN operating mode is VDSL
16:21:57, 16 Apr. ( 130.580000) PPP IPCP Receive Configuration ACK
16:21:57, 16 Apr. ( 130.570000) PPP IPCP Send Configuration Request
16:21:57, 16 Apr. ( 130.570000) PPP IPCP Receive Configuration NAK
16:21:57, 16 Apr. ( 130.560000) PPP IPCP Send Configuration ACK
16:21:57, 16 Apr. ( 130.560000) PPP IPCP Receive Configuration Request
16:21:57, 16 Apr. ( 130.560000) PPP IPCP Send Configuration Request
16:21:57, 16 Apr. ( 130.560000) CHAP authentication successful
16:21:57, 16 Apr. ( 130.500000) CHAP Receive Challenge
16:21:57, 16 Apr. ( 130.500000) Starting CHAP authentication with peer
16:21:57, 16 Apr. ( 130.500000) PPP LCP Receive Configuration ACK
16:21:57, 16 Apr. ( 130.490000) PPP LCP Send Configuration Request
16:21:57, 16 Apr. ( 130.490000) PPP LCP Receive Configuration Reject
16:21:57, 16 Apr. ( 130.490000) PPP LCP Send Configuration ACK
16:21:57, 16 Apr. ( 130.490000) PPP LCP Receive Configuration Request
16:21:57, 16 Apr. ( 130.480000) PPP LCP Send Configuration Request
16:20:24, 16 Apr. ( 37.520000) WAN Auto-sensing running.
15:48:49, 16 Apr. ( 130.790000) WAN operating mode is VDSL
15:48:48, 16 Apr. ( 129.880000) PPP IPCP Receive Configuration ACK
15:48:48, 16 Apr. ( 129.870000) PPP IPCP Send Configuration Request
15:48:48, 16 Apr. ( 129.870000) PPP IPCP Receive Configuration NAK
15:48:48, 16 Apr. ( 129.870000) PPP IPCP Send Configuration ACK
15:48:48, 16 Apr. ( 129.870000) PPP IPCP Receive Configuration Request
15:48:48, 16 Apr. ( 129.860000) PPP IPCP Send Configuration Request
15:48:48, 16 Apr. ( 129.860000) CHAP authentication successful
15:48:47, 16 Apr. ( 129.670000) CHAP Receive Challenge
15:48:47, 16 Apr. ( 129.670000) Starting CHAP authentication with peer
15:48:47, 16 Apr. ( 129.670000) PPP LCP Receive Configuration ACK
15:48:47, 16 Apr. ( 129.660000) PPP LCP Send Configuration Request
15:48:47, 16 Apr. ( 129.660000) PPP LCP Receive Configuration Reject
15:48:47, 16 Apr. ( 129.660000) PPP LCP Send Configuration ACK
15:48:47, 16 Apr. ( 129.660000) PPP LCP Receive Configuration Request
15:48:47, 16 Apr. ( 129.660000) PPP LCP Send Configuration Request
15:47:14, 16 Apr. ( 36.520000) WAN Auto-sensing running.
15:15:38, 16 Apr. ( 132.060000) WAN operating mode is VDSL
15:15:37, 16 Apr. ( 131.170000) PPP IPCP Receive Configuration ACK
15:15:37, 16 Apr. ( 131.160000) PPP IPCP Send Configuration Request
15:15:37, 16 Apr. ( 131.160000) PPP IPCP Receive Configuration NAK
15:15:37, 16 Apr. ( 131.150000) PPP IPCP Send Configuration ACK
15:15:37, 16 Apr. ( 131.150000) PPP IPCP Receive Configuration Request
15:15:37, 16 Apr. ( 131.150000) PPP IPCP Send Configuration Request
15:15:37, 16 Apr. ( 131.150000) CHAP authentication successful
15:15:37, 16 Apr. ( 131.090000) CHAP Receive Challenge
15:15:37, 16 Apr. ( 131.090000) Starting CHAP authentication with peer

 

other logs in next post

 

 

 

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nkjG4NvlQ3LI
Contributor
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Message 2 of 71

Re: restarts every 33minutes , speed fine, sync always 79/19Mbps, logs

TR069 log:
16:56:01, 16 Apr. ( 183.460000) CWMP: session completed successfully
16:56:01, 16 Apr. ( 183.240000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
16:55:58, 16 Apr. ( 179.850000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
16:55:58, 16 Apr. ( 179.840000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
16:55:27, 16 Apr. ( 149.560000) CWMP: session closed due to error: WGET TLS error
16:55:19, 16 Apr. ( 139.920000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
16:55:19, 16 Apr. ( 139.910000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
16:54:18, 16 Apr. ( 79.020000) CWMP: session closed due to error: Could not resolve host
16:54:18, 16 Apr. ( 79.000000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
16:54:18, 16 Apr. ( 78.990000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
16:53:48, 16 Apr. ( 48.800000) CWMP: session closed due to error: Could not resolve host
16:53:40, 16 Apr. ( 41.040000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
16:53:40, 16 Apr. ( 41.030000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
16:53:39, 16 Apr. ( 40.650000) CWMP: Initializing transaction for event code 1 BOOT
16:22:49, 16 Apr. ( 183.660000) CWMP: session completed successfully
16:22:49, 16 Apr. ( 183.450000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
16:22:46, 16 Apr. ( 180.390000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
16:22:46, 16 Apr. ( 180.390000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
16:22:16, 16 Apr. ( 150.100000) CWMP: session closed due to error: WGET TLS error
16:22:06, 16 Apr. ( 139.170000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
16:22:06, 16 Apr. ( 139.170000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
16:21:06, 16 Apr. ( 79.260000) CWMP: session closed due to error: Could not resolve host
16:21:06, 16 Apr. ( 79.240000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
16:21:06, 16 Apr. ( 79.240000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
16:20:36, 16 Apr. ( 49.060000) CWMP: session closed due to error: Could not resolve host
16:20:28, 16 Apr. ( 41.340000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
16:20:28, 16 Apr. ( 41.340000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
16:20:28, 16 Apr. ( 40.950000) CWMP: Initializing transaction for event code 1 BOOT
15:48:56, 16 Apr. ( 138.460000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
15:48:56, 16 Apr. ( 138.450000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
15:47:56, 16 Apr. ( 78.260000) CWMP: session closed due to error: Could not resolve host
15:47:56, 16 Apr. ( 78.240000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
15:47:56, 16 Apr. ( 78.240000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
15:47:26, 16 Apr. ( 48.060000) CWMP: session closed due to error: Could not resolve host
15:47:18, 16 Apr. ( 40.330000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
15:47:18, 16 Apr. ( 40.320000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
15:47:18, 16 Apr. ( 39.940000) CWMP: Initializing transaction for event code 1 BOOT
15:16:28, 16 Apr. ( 182.920000) CWMP: session completed successfully
15:16:28, 16 Apr. ( 182.710000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
15:16:25, 16 Apr. ( 179.320000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
15:16:25, 16 Apr. ( 179.310000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
15:15:55, 16 Apr. ( 149.030000) CWMP: session closed due to error: WGET TLS error
15:15:45, 16 Apr. ( 139.610000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
15:15:45, 16 Apr. ( 139.610000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
15:14:44, 16 Apr. ( 78.520000) CWMP: session closed due to error: Could not resolve host
15:14:44, 16 Apr. ( 78.510000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
15:14:44, 16 Apr. ( 78.500000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
15:14:14, 16 Apr. ( 48.330000) CWMP: session closed due to error: Could not resolve host
15:14:06, 16 Apr. ( 40.630000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
15:14:06, 16 Apr. ( 40.620000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
15:14:06, 16 Apr. ( 40.240000) CWMP: Initializing transaction for event code 1 BOOT
14:43:18, 16 Apr. ( 182.160000) CWMP: session completed successfully
14:43:18, 16 Apr. ( 181.950000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
14:43:15, 16 Apr. ( 178.960000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
14:43:15, 16 Apr. ( 178.950000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
14:42:44, 16 Apr. ( 148.670000) CWMP: session closed due to error: WGET TLS error
14:42:36, 16 Apr. ( 139.490000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
14:42:36, 16 Apr. ( 139.480000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
14:41:35, 16 Apr. ( 77.930000) CWMP: session closed due to error: Could not resolve host
14:41:35, 16 Apr. ( 77.910000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
14:41:35, 16 Apr. ( 77.900000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
14:41:05, 16 Apr. ( 47.720000) CWMP: session closed due to error: Could not resolve host
14:40:57, 16 Apr. ( 40.100000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
14:40:57, 16 Apr. ( 40.090000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
14:40:57, 16 Apr. ( 39.710000) CWMP: Initializing transaction for event code 1 BOOT
14:09:22, 16 Apr. ( 138.050000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
14:09:22, 16 Apr. ( 138.050000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
14:08:23, 16 Apr. ( 79.440000) CWMP: session closed due to error: Could not resolve host
14:08:23, 16 Apr. ( 79.430000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
14:08:23, 16 Apr. ( 79.420000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
14:07:53, 16 Apr. ( 49.230000) CWMP: session closed due to error: Could not resolve host
14:07:45, 16 Apr. ( 41.420000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
14:07:45, 16 Apr. ( 41.420000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
14:07:45, 16 Apr. ( 41.030000) CWMP: Initializing transaction for event code 1 BOOT
13:36:14, 16 Apr. ( 140.010000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
13:36:14, 16 Apr. ( 140.000000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
13:35:12, 16 Apr. ( 78.380000) CWMP: session closed due to error: Could not resolve host
13:35:12, 16 Apr. ( 78.370000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
13:35:12, 16 Apr. ( 78.360000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
13:34:42, 16 Apr. ( 48.180000) CWMP: session closed due to error: Could not resolve host
13:34:34, 16 Apr. ( 40.480000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
13:34:34, 16 Apr. ( 40.470000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
13:34:34, 16 Apr. ( 40.090000) CWMP: Initializing transaction for event code 1 BOOT
13:03:45, 16 Apr. ( 183.170000) CWMP: session completed successfully
13:03:44, 16 Apr. ( 182.950000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
13:03:41, 16 Apr. ( 179.690000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
13:03:41, 16 Apr. ( 179.680000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
13:03:11, 16 Apr. ( 149.390000) CWMP: session closed due to error: WGET TLS error
13:03:01, 16 Apr. ( 139.680000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
13:03:01, 16 Apr. ( 139.670000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
13:02:00, 16 Apr. ( 78.200000) CWMP: session closed due to error: Could not resolve host
13:02:00, 16 Apr. ( 78.180000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
13:02:00, 16 Apr. ( 78.170000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
13:01:30, 16 Apr. ( 48.000000) CWMP: session closed due to error: Could not resolve host
13:01:22, 16 Apr. ( 40.190000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
13:01:22, 16 Apr. ( 40.180000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
13:01:22, 16 Apr. ( 39.800000) CWMP: Initializing transaction for event code 1 BOOT
12:30:34, 16 Apr. ( 184.340000) CWMP: session completed successfully
12:30:33, 16 Apr. ( 184.130000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
12:30:30, 16 Apr. ( 180.380000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
12:30:30, 16 Apr. ( 180.370000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
12:29:59, 16 Apr. ( 150.080000) CWMP: session closed due to error: WGET TLS error
12:29:50, 16 Apr. ( 140.530000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
12:29:50, 16 Apr. ( 140.530000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
12:28:49, 16 Apr. ( 78.960000) CWMP: session closed due to error: Could not resolve host
12:28:49, 16 Apr. ( 78.940000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
12:28:49, 16 Apr. ( 78.940000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
12:28:19, 16 Apr. ( 48.750000) CWMP: session closed due to error: Could not resolve host
12:28:11, 16 Apr. ( 40.980000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
12:28:11, 16 Apr. ( 40.980000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
12:28:10, 16 Apr. ( 40.700000) CWMP: Initializing transaction for event code 1 BOOT
11:57:21, 16 Apr. ( 181.690000) CWMP: session completed successfully
11:57:21, 16 Apr. ( 181.500000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
11:57:18, 16 Apr. ( 178.280000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
11:57:18, 16 Apr. ( 178.280000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
11:56:47, 16 Apr. ( 147.980000) CWMP: session closed due to error: WGET TLS error
11:56:39, 16 Apr. ( 139.430000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
11:56:39, 16 Apr. ( 139.430000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
11:55:39, 16 Apr. ( 79.640000) CWMP: session closed due to error: Could not resolve host
11:55:39, 16 Apr. ( 79.620000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
11:55:39, 16 Apr. ( 79.620000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
11:55:09, 16 Apr. ( 49.440000) CWMP: session closed due to error: Could not resolve host
11:55:01, 16 Apr. ( 41.630000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
11:55:01, 16 Apr. ( 41.620000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
11:55:01, 16 Apr. ( 41.240000) CWMP: Initializing transaction for event code 1 BOOT
11:23:30, 16 Apr. ( 138.860000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
11:23:30, 16 Apr. ( 138.850000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
11:22:29, 16 Apr. ( 77.960000) CWMP: session closed due to error: Could not resolve host
11:22:29, 16 Apr. ( 77.950000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
11:22:29, 16 Apr. ( 77.940000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
11:21:59, 16 Apr. ( 47.760000) CWMP: session closed due to error: Could not resolve host
11:21:51, 16 Apr. ( 40.040000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
11:21:51, 16 Apr. ( 40.040000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
11:21:51, 16 Apr. ( 39.660000) CWMP: Initializing transaction for event code 1 BOOT

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nkjG4NvlQ3LI
Contributor
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Message 3 of 71

Re: restarts every 33minutes , speed fine, sync always 79/19Mbps, logs

TR069 log continued.....

 

10:51:02, 16 Apr. ( 182.970000) CWMP: session completed successfully
10:51:02, 16 Apr. ( 182.700000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
10:50:58, 16 Apr. ( 178.820000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
10:50:58, 16 Apr. ( 178.810000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
10:50:27, 16 Apr. ( 148.530000) CWMP: session closed due to error: WGET TLS error
10:50:19, 16 Apr. ( 139.120000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
10:50:19, 16 Apr. ( 139.120000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
10:49:17, 16 Apr. ( 77.670000) CWMP: session closed due to error: Could not resolve host
10:49:17, 16 Apr. ( 77.650000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
10:49:17, 16 Apr. ( 77.650000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
10:48:47, 16 Apr. ( 47.470000) CWMP: session closed due to error: Could not resolve host
10:48:40, 16 Apr. ( 39.740000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
10:48:40, 16 Apr. ( 39.740000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
10:48:39, 16 Apr. ( 39.460000) CWMP: Initializing transaction for event code 1 BOOT
10:17:15, 16 Apr. ( 148.450000) CWMP: session closed due to error: WGET TLS error
10:17:07, 16 Apr. ( 138.880000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
10:17:07, 16 Apr. ( 138.880000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
10:16:05, 16 Apr. ( 77.690000) CWMP: session closed due to error: Could not resolve host
10:16:05, 16 Apr. ( 77.670000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
10:16:05, 16 Apr. ( 77.660000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
10:15:35, 16 Apr. ( 47.490000) CWMP: session closed due to error: Could not resolve host
10:15:28, 16 Apr. ( 39.890000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
10:15:28, 16 Apr. ( 39.880000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
10:15:27, 16 Apr. ( 39.500000) CWMP: Initializing transaction for event code 1 BOOT
09:43:58, 16 Apr. ( 139.200000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
09:43:58, 16 Apr. ( 139.200000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
09:42:58, 16 Apr. ( 79.540000) CWMP: session closed due to error: Could not resolve host
09:42:58, 16 Apr. ( 79.520000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
09:42:58, 16 Apr. ( 79.520000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
09:42:28, 16 Apr. ( 49.340000) CWMP: session closed due to error: Could not resolve host
09:42:20, 16 Apr. ( 41.530000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
09:42:20, 16 Apr. ( 41.530000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
09:42:20, 16 Apr. ( 41.140000) CWMP: Initializing transaction for event code 1 BOOT
09:11:30, 16 Apr. ( 180.810000) CWMP: session completed successfully
09:11:30, 16 Apr. ( 180.590000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
09:11:27, 16 Apr. ( 177.530000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
09:11:27, 16 Apr. ( 177.520000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
09:10:56, 16 Apr. ( 147.240000) CWMP: session closed due to error: WGET TLS error
09:10:49, 16 Apr. ( 139.170000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
09:10:49, 16 Apr. ( 139.160000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
09:09:48, 16 Apr. ( 78.230000) CWMP: session closed due to error: Could not resolve host
09:09:48, 16 Apr. ( 78.220000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
09:09:48, 16 Apr. ( 78.220000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
09:09:18, 16 Apr. ( 48.040000) CWMP: session closed due to error: Could not resolve host
09:09:10, 16 Apr. ( 40.280000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
09:09:10, 16 Apr. ( 40.280000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
09:09:10, 16 Apr. ( 39.890000) CWMP: Initializing transaction for event code 1 BOOT
08:37:38, 16 Apr. ( 139.280000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
08:37:38, 16 Apr. ( 139.280000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
08:36:39, 16 Apr. ( 79.970000) CWMP: session closed due to error: Could not resolve host
08:36:39, 16 Apr. ( 79.960000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
08:36:39, 16 Apr. ( 79.950000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
08:36:08, 16 Apr. ( 49.770000) CWMP: session closed due to error: Could not resolve host
08:36:01, 16 Apr. ( 42.050000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
08:36:01, 16 Apr. ( 42.040000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
08:36:00, 16 Apr. ( 41.660000) CWMP: Initializing transaction for event code 1 BOOT
08:04:28, 16 Apr. ( 138.280000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
08:04:28, 16 Apr. ( 138.280000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
08:03:28, 16 Apr. ( 78.540000) CWMP: session closed due to error: Could not resolve host
08:03:28, 16 Apr. ( 78.520000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
08:03:28, 16 Apr. ( 78.510000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
08:02:58, 16 Apr. ( 48.230000) CWMP: session closed due to error: Could not resolve host
08:02:50, 16 Apr. ( 40.600000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
08:02:50, 16 Apr. ( 40.600000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
08:02:50, 16 Apr. ( 40.220000) CWMP: Initializing transaction for event code 1 BOOT
07:31:17, 16 Apr. ( 140.030000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
07:31:17, 16 Apr. ( 140.020000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
07:30:16, 16 Apr. ( 79.020000) CWMP: session closed due to error: Could not resolve host
07:30:16, 16 Apr. ( 79.000000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
07:30:16, 16 Apr. ( 79.000000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
07:29:46, 16 Apr. ( 48.820000) CWMP: session closed due to error: Could not resolve host
07:29:39, 16 Apr. ( 41.190000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
07:29:39, 16 Apr. ( 41.190000) CWMP: Session start now. Event code(s): '1 BOOT,4 VALUE CHANGE'
07:29:38, 16 Apr. ( 40.800000) CWMP: Initializing transaction for event code 1 BOOT
06:58:34, 16 Apr. (86562.600000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
06:58:31, 16 Apr. (86559.920000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
06:58:31, 16 Apr. (86559.920000) CWMP: Session start now. Event code(s): '7 TRANSFER COMPLETE,M Download,4 VALUE CHANGE'
06:58:31, 16 Apr. (86559.630000) CWMP: Initializing transaction for event code M Download
06:58:31, 16 Apr. (86559.630000) transfer completed successfully
06:56:34, 16 Apr. (86442.760000) CWMP: session completed successfully
06:56:34, 16 Apr. (86442.550000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
06:56:31, 16 Apr. (86439.970000) CWMP: Server URL: https://pbthdm.bt.mo; Connecting as user: ACS username
06:56:31, 16 Apr. (86439.970000) CWMP: Session start now. Event code(s): '6 CONNECTION REQUEST,4 VALUE CHANGE'
06:56:31, 16 Apr. (86439.680000) CWMP: session completed successfully
06:56:31, 16 Apr. (86439.380000) CWMP: Download file, FileType=4, FileName=wifi.hh5_sagem.1.2-package.tar.gz.aes.rsa.signed, Username=, CommandKey=1524258890
06:56:29, 16 Apr. (86437.630000) CWMP: Set Parameter by TR069 Success
06:56:26, 16 Apr. (86435.150000) CWMP: HTTP authentication success from https://pbthdm.bt.mo
06:56:24, 16 Apr. (86433.290000) CWMP: Initializing transaction for event code 6 CONNECTION REQUEST
09:08:28, 15 Nov. <<<<<<<<<<<<<<<<<<<< Limit of tr069 log >>>>>>>>>>>>>>>>>>>>

 

 

SYSTEM log: - note this problem started on the 15th
Time and date Message
16:53:41, 16 Apr. STP Alert: Port eth0 leaving blocking state.
16:53:32, 16 Apr. ( 33.590000) The system is UP!
16:20:21, 16 Apr. ( 34.030000) The system is UP!
15:47:11, 16 Apr. ( 33.030000) The system is UP!
15:13:59, 16 Apr. ( 33.330000) The system is UP!
14:40:50, 16 Apr. ( 32.860000) The system is UP!
14:07:38, 16 Apr. ( 34.060000) The system is UP!
13:34:27, 16 Apr. ( 33.200000) The system is UP!
13:01:15, 16 Apr. ( 32.910000) The system is UP!
12:28:12, 16 Apr. STP Alert: Port eth0 leaving blocking state.
12:28:04, 16 Apr. ( 33.830000) The system is UP!
11:54:54, 16 Apr. ( 34.320000) The system is UP!
11:21:44, 16 Apr. ( 32.740000) The system is UP!
10:48:32, 16 Apr. ( 32.630000) The system is UP!
10:15:20, 16 Apr. ( 32.590000) The system is UP!
09:42:13, 16 Apr. ( 34.230000) The system is UP!
09:09:03, 16 Apr. ( 33.010000) The system is UP!
08:35:53, 16 Apr. ( 34.750000) The system is UP!
08:02:43, 16 Apr. ( 33.340000) The system is UP!
07:29:31, 16 Apr. ( 33.950000) The system is UP!
06:56:24, 15 Apr. ( 32.310000) The system is UP!
06:55:22, 15 Apr. (1210545.570000) The system is going DOWN for reboot.
06:55:22, 15 Apr. (1210545.570000) OpenRG is going for reboot by IPC command
06:55:17, 15 Apr. (1210540.570000) OpenRG will go down for reboot in 5 seconds

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nkjG4NvlQ3LI
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Message 4 of 71

Re: restarts every 33minutes , speed fine, sync always 79/19Mbps, logs

if anyone needs more info, ask. I speak protocols
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nkjG4NvlQ3LI
Contributor
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Message 5 of 71

Re: restarts every 33minutes , speed fine, sync always 79/19Mbps, logs

line checker for this circuit currently says roughly the same as it has always done :-

High Low High Low
FTTC Range A (Clean) 80 77 20 19.9 -- Available
FTTC Range B (Impacted) 80 67.3 20 17.9 -- Available

not much more I can do, becuase http://diagnostics.bt.com/login/?workflow=Connectivity just sits there at "We're just checking your details. Please be patient, this may take up to 45 seconds."
and never gets any further


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Sage
Sage
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Message 6 of 71

Re: restarts every 33minutes , speed fine, sync always 79/19Mbps, logs

Carry out THIS test and once the first has finished click on "Further Diagnostics" post back a screen of the second test.

 

Also try a pinhole reset of the HH5.

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nkjG4NvlQ3LI
Contributor
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Message 7 of 71

Re: restarts every 33minutes , speed fine, sync always 79/19Mbps, logs

ok willdo, forgot to add these details in the above:

BT Home Hub 5 (Type A) | Software version 4.7.5.1.83.8.173.1.6 | Last updated 26/12/13

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nkjG4NvlQ3LI
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Message 8 of 71

Re: restarts every 33minutes , speed fine, sync always 79/19Mbps, logs

Selection_035.png

 

the "further diagnostics" seems borked :Selection_036.png

 

 

I'll try a the tests a  few times more, then if no joy, pinhole reset. 

 

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nkjG4NvlQ3LI
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Message 9 of 71

Re: restarts every 33minutes , speed fine, sync always 79/19Mbps, logs

now I'm getting, on clicking "further diagnistics" after the speedtest.btwholesale.com speed/latency test:

 


FAQ

null

 

 
The Performance Tester is currently unable to run a speed test for your broadband connection. Please try again shortly, however if this problem persists, raise the issue with your service provider.
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nkjG4NvlQ3LI
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Message 10 of 71

Re: restarts every 33minutes , speed fine, sync always 79/19Mbps, logs

still getting 500 errors from the http://speedtest.btwholesale.com/ site when I click after entering the phone number on "Further Diagnostics,

... so I reset it through the pinhole...

It seems to have booted, so I'll see what happens in half an hour or so
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