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Aspiring Contributor
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Message 1 of 7

safe to use Home Hub 5A as a modem again?

About two years ago my HH5 model A started contimually disconnecting, so I attached it to the separate white modem that came with the HH3 and the connection became relatively stable again. I can't remember if that was before it received the latest firmware version 4.7.5.1.83.8.204.1.11 (Type A) or not. Please let me know if you think HH5 A connection issues have since generally been fixed and if it would be safe to use the HH5 as a modem again.

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6 REPLIES 6
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Distinguished Sage
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Message 2 of 7

Re: safe to use Home Hub 5A as a modem again?

no reason not to use it at all
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Aspiring Contributor
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Message 3 of 7

Re: safe to use Home Hub 5A as a modem again?

OK, thanks John, I'll give it a whirl

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Sage
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Message 4 of 7

Re: safe to use Home Hub 5A as a modem again?

As it was fronted by the Openreach modem it's possible the firmware updates weren't delivered. You may have to wait for that to happen once you remove the modem.

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Aspiring Contributor
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Message 5 of 7

Re: safe to use Home Hub 5A as a modem again?

well, that didn't work. Connection drops every few minutes so it looks like it's back to going via the Openreach modem again:

15:26:54, 23 Apr.
(199990.470000) WAN operating mode is VDSL
15:26:54, 23 Apr.
(199990.470000) Last WAN operating mode was VDSL
15:26:53, 23 Apr.
(199989.050000) PPP IPCP Receive Configuration ACK
15:26:53, 23 Apr.
(199989.040000) PPP IPCP Send Configuration Request
15:26:53, 23 Apr.
(199989.040000) PPP IPCP Receive Configuration NAK
15:26:53, 23 Apr.
(199989.040000) PPP IPCP Send Configuration ACK
15:26:53, 23 Apr.
(199989.030000) PPP IPCP Receive Configuration Request
15:26:53, 23 Apr.
(199989.020000) PPP IPCP Send Configuration Request
15:26:51, 23 Apr.
(199987.760000) PPPoE is up -​ Down Rate=10678000Kbps, Up Rate=2321000Kbps; SNR Margin Down=6.2dB, Up=6.1dB
15:26:51, 23 Apr.
(199987.750000) CHAP authentication successful
15:26:51, 23 Apr.
(199987.700000) CHAP Receive Challenge
15:26:51, 23 Apr.
(199987.700000) Starting CHAP authentication with peer
15:26:51, 23 Apr.
(199987.700000) PPP LCP Receive Configuration ACK
15:26:51, 23 Apr.
(199987.700000) PPP LCP Send Configuration Request
15:26:51, 23 Apr.
(199987.700000) PPP LCP Receive Configuration Reject
15:26:51, 23 Apr.
(199987.690000) PPP LCP Send Configuration ACK
15:26:51, 23 Apr.
(199987.690000) PPP LCP Receive Configuration Request
15:26:51, 23 Apr.
(199987.690000) PPP LCP Send Configuration Request
15:26:01, 23 Apr.
(199937.510000) PTM over DSL is up
15:25:27, 23 Apr.
(199903.720000) PTM over DSL is down after 8 minutes uptime
15:25:27, 23 Apr.
(199903.710000) PPPoE is down after 7 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 2 -​ Down)]
15:25:22, 23 Apr.
(199898.480000) PPP LCP Send Termination Request [User request]
15:18:03, 23 Apr.
(199459.720000) WAN operating mode is VDSL
15:18:03, 23 Apr.
(199459.720000) Last WAN operating mode was VDSL
15:18:02, 23 Apr.
(199458.270000) PPP IPCP Receive Configuration ACK
15:18:02, 23 Apr.
(199458.270000) PPP IPCP Send Configuration Request
15:18:02, 23 Apr.
(199458.260000) PPP IPCP Receive Configuration NAK
15:18:02, 23 Apr.
(199458.260000) PPP IPCP Send Configuration ACK
15:18:02, 23 Apr.
(199458.260000) PPP IPCP Receive Configuration Request
15:18:02, 23 Apr.
(199458.250000) PPP IPCP Send Configuration Request
15:18:01, 23 Apr.
(199456.960000) PPPoE is up -​ Down Rate=8237000Kbps, Up Rate=1482000Kbps; SNR Margin Down=6.3dB, Up=6.6dB
15:18:01, 23 Apr.
(199456.950000) CHAP authentication successful
15:18:01, 23 Apr.
(199456.900000) CHAP Receive Challenge
15:18:01, 23 Apr.
(199456.900000) Starting CHAP authentication with peer
15:18:01, 23 Apr.
(199456.890000) PPP LCP Receive Configuration ACK
15:18:01, 23 Apr.
(199456.890000) PPP LCP Send Configuration Request
15:18:01, 23 Apr.
(199456.890000) PPP LCP Receive Configuration Reject
15:18:01, 23 Apr.
(199456.880000) PPP LCP Send Configuration ACK
15:18:01, 23 Apr.
(199456.880000) PPP LCP Receive Configuration Request
15:18:01, 23 Apr.
(199456.880000) PPP LCP Send Configuration Request
15:17:10, 23 Apr.
(199406.510000) PTM over DSL is up
15:16:40, 23 Apr.
(199376.790000) PTM over DSL is down after 0 minutes uptime
15:15:47, 23 Apr.
(199323.730000) PTM over DSL is up
15:15:16, 23 Apr.
(199292.250000) PTM over DSL is down after 1 minutes uptime
15:15:16, 23 Apr.
(199292.240000) PPPoE is down after 1 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 2 -​ Down)]
15:15:11, 23 Apr.
(199286.960000) PPP LCP Send Termination Request [User request]
15:14:12, 23 Apr.
(199228.440000) WAN operating mode is VDSL
15:14:12, 23 Apr.
(199228.440000) Last WAN operating mode was VDSL
15:14:11, 23 Apr.
(199226.990000) PPP IPCP Receive Configuration ACK
15:14:11, 23 Apr.
(199226.860000) PPP IPCP Send Configuration Request
15:14:11, 23 Apr.
(199226.860000) PPP IPCP Receive Configuration NAK
15:14:11, 23 Apr.
(199226.860000) PPP IPCP Send Configuration ACK
15:14:11, 23 Apr.
(199226.860000) PPP IPCP Receive Configuration Request
15:14:10, 23 Apr.
(199226.640000) PPP IPCP Send Configuration Request
15:14:09, 23 Apr.
(199225.350000) PPPoE is up -​ Down Rate=7615000Kbps, Up Rate=1315000Kbps; SNR Margin Down=6.9dB, Up=6.5dB
15:14:09, 23 Apr.
(199225.340000) CHAP authentication successful
15:14:09, 23 Apr.
(199225.220000) CHAP Receive Challenge
15:14:09, 23 Apr.
(199225.220000) Starting CHAP authentication with peer
15:14:09, 23 Apr.
(199225.220000) PPP LCP Receive Configuration ACK
15:14:09, 23 Apr.
(199225.100000) PPP LCP Send Configuration Request
15:14:09, 23 Apr.
(199225.100000) PPP LCP Receive Configuration Reject
15:14:09, 23 Apr.
(199224.980000) PPP LCP Send Configuration ACK
15:14:09, 23 Apr.
(199224.980000) PPP LCP Receive Configuration Request
15:14:09, 23 Apr.
(199224.980000) PPP LCP Send Configuration Request
15:13:18, 23 Apr.
(199174.490000) PTM over DSL is up
15:12:48, 23 Apr.
(199143.940000) PTM over DSL is down after 1 minutes uptime
15:12:48, 23 Apr.
(199143.930000) PPPoE is down after 0 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 2 -​ Down)]
15:12:42, 23 Apr.
(199138.740000) PPP LCP Send Termination Request [User request]
15:11:46, 23 Apr.
(199082.640000) WAN operating mode is VDSL
15:11:46, 23 Apr.
(199082.640000) Last WAN operating mode was VDSL
15:11:45, 23 Apr.
(199081.200000) PPP IPCP Receive Configuration ACK
15:11:45, 23 Apr.
(199081.190000) PPP IPCP Send Configuration Request
15:11:45, 23 Apr.
(199081.190000) PPP IPCP Receive Configuration NAK
15:11:45, 23 Apr.
(199081.180000) PPP IPCP Send Configuration ACK
15:11:45, 23 Apr.
(199081.180000) PPP IPCP Receive Configuration Request
15:11:45, 23 Apr.
(199081.180000) PPP IPCP Send Configuration Request
15:11:44, 23 Apr.
(199079.890000) PPPoE is up -​ Down Rate=9306000Kbps, Up Rate=1697000Kbps; SNR Margin Down=5.8dB, Up=6.0dB
15:11:44, 23 Apr.
(199079.880000) CHAP authentication successful
15:11:44, 23 Apr.
(199079.840000) CHAP Receive Challenge
15:11:44, 23 Apr.
(199079.840000) Starting CHAP authentication with peer
15:11:43, 23 Apr.
(199079.840000) PPP LCP Receive Configuration ACK
15:11:43, 23 Apr.
(199079.840000) PPP LCP Send Configuration Request
15:11:43, 23 Apr.
(199079.840000) PPP LCP Receive Configuration Reject
15:11:43, 23 Apr.
(199079.830000) PPP LCP Send Configuration ACK
15:11:43, 23 Apr.
(199079.830000) PPP LCP Receive Configuration Request
15:11:43, 23 Apr.
(199079.830000) PPP LCP Send Configuration Request
15:10:53, 23 Apr.
(199029.490000) PTM over DSL is up
15:10:23, 23 Apr.
(198999.520000) PTM over DSL is down after 2 minutes uptime
15:10:23, 23 Apr.
(198999.510000) PPPoE is down after 1 minutes uptime [Waiting for Underlying Connection (WAN Ethernet 2 -​ Down)]
15:10:18, 23 Apr.
(198994.240000) PPP LCP Send Termination Request [User request]
15:08:49, 23 Apr.
(198905.340000) WAN operating mode is VDSL
15:08:49, 23 Apr.
(198905.340000) Last WAN operating mode was VDSL
15:08:48, 23 Apr.
(198903.920000) PPP IPCP Receive Configuration ACK
15:08:48, 23 Apr.
(198903.870000) PPP IPCP Send Configuration Request
15:08:48, 23 Apr.
(198903.870000) PPP IPCP Receive Configuration NAK
15:08:48, 23 Apr.
(198903.860000) PPP IPCP Send Configuration ACK
15:08:48, 23 Apr.
(198903.860000) PPP IPCP Receive Configuration Request
15:08:48, 23 Apr.
(198903.840000) PPP IPCP Send Configuration Request
15:08:46, 23 Apr.
(198902.580000) PPPoE is up -​ Down Rate=8455000Kbps, Up Rate=1606000Kbps; SNR Margin Down=6.2dB, Up=6.2dB
15:08:46, 23 Apr.
(198902.570000) CHAP authentication successful

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Highlighted
Sage
270 Views
Message 6 of 7

Re: safe to use Home Hub 5A as a modem again?

Why not get a decent third party router to go with the openreach modem?

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Aspiring Contributor
263 Views
Message 7 of 7

Re: safe to use Home Hub 5A as a modem again?

The HH5 is fine with the Openreach modem in front, and I don't need its Wi-Fi as I'm using BT Whole Hone instead. I was just trying to tidy up my desk as the Whole Home disk is sitting on it now as well and originally I got slightly faster speeds with the HH5 on its own

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