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shug119
Newbie
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Message 1 of 3

slow broadband, speed test BT 57 other speed test 32.

slow broadband, speed test BT 57 other speed test up to 30, by 2 other testers.

Broadband keeps dropping, last 4/5 weeks now.

Chat waiting time 5 mins, keeps going up . 

Can not send e-mail,  not logged on ? but I am.

 

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2 REPLIES 2
Sage
Sage
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Message 2 of 3

Re: slow broadband, speed test BT 57 other speed test 32.

Could you post the connection stats from the hub.

HH6 Advanced settings/technical log.

HH5 Troubleshooting/helpdesk.

Enter your phone number HERE and post the result, remove your phone number
before posting but leave exchange & cab info.

 

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shug119
Newbie
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Message 3 of 3

Re: slow broadband, speed test BT 57 other speed test 32.

Hi, I am on chat at the moment, thanks.

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