cancel
Showing results for 
Search instead for 
Did you mean: 
astroman
Contributor
268 Views
Message 31 of 35

Re: some help please

back on the phone to BT, the chap did loads of tests and reckons its still a fault with the line, another engineer visit on the way

0 Ratings
Reply
Highlighted
astroman
Contributor
247 Views
Message 32 of 35

Re: some help please

anyone have any ideas, as this is driving me nuts

 

01052017.jpg

0 Ratings
Reply
Distinguished Sage
Distinguished Sage
244 Views
Message 33 of 35

Re: some help please

Why are so concerned about ping times, as they are not a reliable indication, as responding to ping requests is a low priority task for most sites, so the response could be slow?

 

The only way to measure transit time and packet loss is to have a specific piece of kit connected to an endpoint, which exchanges packets with a matching piece of kit at your end.

 

That is a network manager`s task.

 

 

 

astroman
Contributor
238 Views
Message 34 of 35

Re: some help please

because everytime I get 100% packet loss (red columns) the internet is unusable, the last graph shows 27 times in one hour where I  had 100% packet loss, I'm just trying to find out what could be causing it, the ping times are irrelevant, it's the packet loss i'm concerned about Smiley Happy

0 Ratings
Reply
astroman
Contributor
220 Views
Message 35 of 35

Re: some help please

Also had 2 disconnections from the BT Network today

 

17:50:58, 01 May.

:WAN: SENSING AUTO VDSL

11:04:32, 01 May.

:WAN: SENSING AUTO VDSL

11:03:59, 01 May.

:WAN: SENSING AUTO VDSL

11:03:11, 01 May.

:WAN: SENSING AUTO VDSL

00:01:40, 01 Jan.

:WAN: SENSING AUTO VDSL

00:01:17, 01 Jan.

ptm0.101:VLAN VLAN_DATA connected

00:01:17, 01 Jan.

:connection ATM_TV disconnected.[ERROR_USER_DISCONNECT]

00:01:17, 01 Jan.

:connection ATM_DATA disconnected.[ERROR_USER_DISCONNECT]

00:01:17, 01 Jan.

dsl:VDSL link Up: Down Rate=73498Kbps, Up Rate=20000Kbps, SNR Margin Down=0.00dB, SNR Margin Up=6.00dB

00:00:22, 01 Jan.

:WAN: ethernet as LAN

08:13:46, 01 May.

:WAN: SENSING AUTO VDSL

08:09:05, 01 May.

:WAN: SENSING AUTO VDSL

08:08:35, 01 May.

:WAN: SENSING AUTO VDSL

08:08:27, 01 May.

:WAN: SENSING AUTO VDSL

08:07:41, 01 May.

:WAN: SENSING AUTO VDSL

05:01:47, 01 May.

:WAN: SENSING AUTO VDSL

05:01:41, 01 May.

:WAN: SENSING AUTO VDSL

02:14:36, 01 May.

:WAN: SENSING AUTO VDSL

23:17:30, 30 Apr.

:WAN: SENSING AUTO VDSL

00:01:31, 01 Jan.

:WAN: SENSING AUTO VDSL

00:01:10, 01 Jan.

ptm0.101:VLAN VLAN_DATA connected

00:01:10, 01 Jan.

:connection ATM_TV disconnected.[ERROR_USER_DISCONNECT]

00:01:10, 01 Jan.

:connection ATM_DATA disconnected.[ERROR_USER_DISCONNECT]

00:01:10, 01 Jan.

dsl:VDSL link Up: Down Rate=73880Kbps, Up Rate=20000Kbps, SNR Margin Down=0.00dB, SNR Margin Up=6.00dB

00:00:25, 01 Jan.

:WAN: ethernet as LAN

0 Ratings
Reply