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picktech
Contributor
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Message 11 of 44

Re: speed dropping wifi and wired

sorry just lost connection again, i have already tried this to no avail,
did not have this problem with normal broadband, its been one big headache as i am learning as i go so thank you for helping
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Distinguished Sage
Distinguished Sage
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Message 12 of 44

Re: speed dropping wifi and wired


@ray_dorset wrote:
1-12 misses out the wireless information unfortunately and as the problem is wireless it would be good to see the settings

When I read the post header it says  "speed dropping wifi and wired".  This would indicate to me that there is probably a connection problem not a wireless problem but if you need the part of the stats that give the wireless information perhaps the OP should post them for you.

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Distinguished Guru
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Message 13 of 44

Re: speed dropping wifi and wired

What connection did you lose? I mean, you must be connected to a web site or something?
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picktech
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Message 14 of 44

Re: speed dropping wifi and wired

it happens with both wired and wifi, what is the OP, it is intermittent
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picktech
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Message 15 of 44

Re: speed dropping wifi and wired

13. BT Wi-fi:	Yes
14. 2.4 GHz Wireless network/SSID:	BTHub5-T787
15. 2.4 GHz Wireless connections:	Enabled (802.11 b/g (up to 54 Mb/s))
16. 2.4 GHz Wireless security:	WPA2
17. 2.4 GHz Wireless channel:	12
18. 5 GHz Wireless network/SSID:	BTHub5-T787
19. 5 GHz Wireless connections:	Enabled (802.11 a/n/ac (up to 1300 Mb/s))
20. 5 GHz Wireless security:	WPA2
21. 5 GHz Wireless channel:	Automatic (Smart Wireless)

 hope this helps 

 

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Distinguished Guru
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Message 16 of 44

Re: speed dropping wifi and wired

To be honest, it doesn't look like you've turned off smart wireless, or split the networks as I suggested 😞
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If you found this post helpful, please click on the star on the left
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Distinguished Guru
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Message 17 of 44

Re: speed dropping wifi and wired

Is your wired connection using power line adapters?
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picktech
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Message 18 of 44

Re: speed dropping wifi and wired

i see what u see but i have change them back, and turned smart back on, thanks for help
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picktech
Contributor
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Message 19 of 44

Re: speed dropping wifi and wired

no not used them, just been reading that others are having the same problem, and it as started like mine after or around the same time as the update on the 22/01/2015,

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Distinguished Guru
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Message 20 of 44

Re: speed dropping wifi and wired

Is your wired connection actually using Homeplugs as they can be a problem causing interference?
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If you found this post helpful, please click on the star on the left
If not, I'll try again 🙂
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