Could you post the connection stats from the hub.
HH6 Advanced settings/technical log/information.
can you also enter your phone number and post results remember delete number https://www.dslchecker.bt.com/adsl/adslchecker.welcome
Do you have dial tone? Looks like a possible disconnection of one wire, broadband will work very slowly but you won't get dial tone.
Have you tried a factory reset of hub by holding recessed button on back for 20/30secs until lights flash
are you using the test socket. With a filter as that should be best connection
cheack you have a dial tone then dial 17070 option 2 should be silent and best with corded phone
17070 option 2 sounded silent
my internet wire is plugged into this
Unclip the front faceplate and connect your hub to the test socket behind using a new filter and repost hub stats. That will eliminate the master socket and any internal wiring.
is it just an internet filter off ebay ?
and then I put my itnernet cable into that, then the filter into the previously used socket ?