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Aspiring Expert
703 Views
Message 1 of 8

stuck ip profile i presume

this has been the same for 8 months now never alters on the 14 day reboots

1. Best Effort Test: -provides background information.

 Download Speed
 32.91 Mbps
  
0 Mbps33.87 Mbps
Max Achievable Speed

 Download speedachieved during the test was - 32.91 Mbps
 For your connection, the acceptable range of speedsis 23.71 Mbps-33.87 Mbps .
 Additional Information:
 IP Profile for your line is - 33.87 Mbps

2. Upstream Test: -provides background information.

 Upload Speed
 11.62 Mbps
  
0 Mbps20 Mbps
Max Achievable Speed

Upload speed achieved during the test was - 11.62Mbps
 Additional Information:
 Upstream Rate IP profile on your line is - 20 Mbps



We were unable to identify any performance problem with your service at this time.
It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.

 

Featured ProductsDownstream Line Rate(Mbps)Upstream Line Rate(Mbps)Downstream Handback Threshold(Mbps)WBC FTTC Availability DateWBC SOGEA Availability DateLeft in Jumper  High Low High Low        Featured ProductsDownstream Line Rate(Mbps)Upstream Line Rate(Mbps)Downstream Range(Mbps)WBC FTTP Availability Date   ADSL ProductsDownstream Line Rate(Mbps)Upstream Line Rate(Mbps)Downstream Range(Mbps)Availability Date Left in JumperOther Offerings     Availability Date   Premise environmentStatus
VDSL Range A (Clean)56.439.813.98.935Available---- 
VDSL Range B (Impacted)46.529.812.36.323.2Available---- 
FTTP on Demand33030--Available---- 
WBC ADSL 2+Up to 7--5 to 12.5Available---- 
WBC ADSL 2+ Annex MUp to 7Up to 15 to 12.5Available---- 
ADSL MaxUp to 4.5--3.5 to 5.5Available---- 
WBC Fixed Rate2 ----Available---- 
Fixed Rate2 ----Available---- 
VDSL Multicast------Available---- 
ADSL Multicast------Available---- 
Bridge TapN      
VRIN      
NTEFaceplateN      
Last Test Date16-05-2017  
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Distinguished Sage
Distinguished Sage
685 Views
Message 2 of 8

Re: stuck ip profile i presume

Post your router stats



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Aspiring Expert
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Message 3 of 8

Re: stuck ip profile i presume

Hub 4 so no stats

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Distinguished Sage
Distinguished Sage
634 Views
Message 4 of 8

Re: stuck ip profile i presume

Without stats it is difficult to confirm profile is stuck. Even if it is a stuck profile only an engineer visit to fix a fault is needed before the DLM can be reset  the forum mods cannot request a reset of DLM on fibre unlike adsl



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Aspiring Expert
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Message 5 of 8

Re: stuck ip profile i presume

ok i will have to get a later hub thanks

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Sage
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Message 6 of 8

Re: stuck ip profile i presume

If you are going to buy something get  a third party VDSL router. prices start around £30.

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Aspiring Expert
524 Views
Message 7 of 8

Re: stuck ip profile i presume

 

Device Information

Firmware Version:0.9.1 0.2 v0076.0 Build 170919 Rel.61201n

Hardware Version:TD-W9970 v2 00000000

System Up Time:8 day(s) 21:01:05

 

DSL

Line Status:Connected

DSL Modulation Type:VDSL2

Annex Type:Annex A/L

 

  Upstream DownstreamCurrent Rate (Kbps)Max Rate (Kbps)SNR Margin (dB)Line Attenuation (dB)Errors (Pkts)
1000634974
1061237066
6.66.9
28.514.8
00
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Aspiring Expert
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Message 8 of 8

Re: stuck ip profile i presume

20 days connected still stuck at Test Result

IP Profile for your line is - 33.85 Mbps

 

Upstream DownstreamCurrent Rate (Kbps)Max Rate (Kbps)SNR Margin (dB)Line Attenuation (dB)Errors (Pkts)

1033834974
1053339378
6.28
27.914.7
00
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