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Distinguished Guru
460 Views
Message 11 of 19

Re: unable to connect to war thunder.

It means that router at hop 10 is not configured, or is too busy, to reply to pings.

The fact you're 46 ms from hop 13 doesn't show a problem.
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will5572
Beginner
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Message 12 of 19

Re: unable to connect to war thunder.

is there anyway i can configure my router to connect better to the location it ends up at if that makes sense?

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Distinguished Guru
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Message 13 of 19

Re: unable to connect to war thunder.

You could use a VPN like I said before
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will5572
Beginner
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Message 14 of 19

Re: unable to connect to war thunder.

sorry but is that easy to do ray?

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Distinguished Guru
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Message 15 of 19

Re: unable to connect to war thunder.

Yes, if you know what you're doing. As is connecting to BT Wifi or via a tethered mobile phone
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blinkinlight
Contributor
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Message 16 of 19

Re: unable to connect to war thunder.

Have you tried connecting via a friends/neighbours PC. If it's their servers or a problem with your 'previously beta' account then you won't be able to connect. If it's something in your own setup (firewalls are often suspects if the game requires open 'ports') << game documentation / forums will be full of people compaining if it requires port forwarding. If you are getting internet generally I doubt it has anything to do with BT but the HomeHub may require a bit of tweaking to open ports if they are required - likewise a firewall on your own PC is the most likely problem.

 

PS Make sure you are runing the game with admin rights << this is another frequent problem in Win 7 / 8.

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TheOldWiseMan
Contributor
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Message 17 of 19

Re: unable to connect to war thunder.

For the purposes of eliminating things: -

 

Can you do a restart on your router so that you are issued with a new external IP address (you have a dynamic address, with a new one issued when the router reconnects). Sometimes when you get a new address in a new range this sort of problem goes away.

 

If you get a new IP and it still doesn't work, it may be a DNS resolution issue. Are you doing the tracert to host01lw-nl.warthunder.com or are you using the IP adddress 37.48.71.129

 

If you are using the host name then you could change the primary DNS on your router to be someone other than BT's, eg Google's DNS servers (try 8.8.8.8), however I would only use that to troubleshoot.

 

Hope that has given you some additional options to troubleshoot.

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blinkinlight
Contributor
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Message 18 of 19

Re: unable to connect to war thunder.

If you are using a HomeHub you have to change the DNS settings at the computer networking end because the router is hardwired to use BTs DNS servers by default - in windows - control panel - network properties << google it - it is pretty easy.

 

I still think BT 'scrub' (aka alter DNS) whichever service you use for Domain Name Resolution.

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will5572
Beginner
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Message 19 of 19

Re: unable to connect to war thunder.

hi everyone thanks for the replies!! i really appreciate it. i have tried using alternate dns server addresses but no joy i also tried resetting my router and also aquiring a new ip addy but still no success. gaijin the developer say there is definetely no issue on their end so im stumped and fed up. any other ideas would be great il try anything!!

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