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lolowalsh
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unstable ping without even streaming anything

Hello my ping randomly shoots up from 15 to 300ms randomly throughout the day without even streaming or anything, this makes gaming completely unplayable. I could be the only one in the house who's using the internet and I still get ping spikes. 

 

I've tried all the tests quiet line test, got sent a new router but nothing fixed the issue, I still get constant ping spikes when no one is using the internet but me. 

 

Product code:Smart Hub 2
Serial number:+091298+1905022279
Firmware version:v0.13.03.02221-BT
Firmware updated:Wed Jul 10 10:00:22 2019
Board version:R01
GUI version:1.55 12_12_2018
DSL uptime:1 days,21 Hours43 Mins51 Secs
Data rate:9.999 Mbps / 44 Mbps
Maximum data rate:10.620 Mbps / 53.891 Mbps
Noise margin:6.9 / 9.5
Line attenuation:12.3 / 21.3
Signal attenuation:12.3 / 23.2
VLAN id:101
Upstream error control:Off
Downstream error control:Off
Data sent / received:16.3 GB Uploaded / 22.6 GB Downloaded
Broadband username:bthomehub@btbroadband.com
BT Wi-fi:Activated
2.4 GHz wireless network name:BT-ZTA2X7
2.4 GHz wireless channel:Smart (Channel1)
5 GHz wireless network name:BT-ZTA2X7
5 GHz wireless channel:Channel: 36
Wireless security:WPA2 (Recommended)
Wireless mode:Mode 1
Firewall:On
MAC address:78:DD:12:EA:F8:BA
Software variant:-
Boot loader:0.1.7-BT (Thu Nov 30 09:45:22 2017
 
 
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lolowalsh
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Re: unstable ping without even streaming anything

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