Welcome to this user forum.
In order to find out what services and speed range you should be getting, please enter your phone number into this form.
Broadband availability checker
Please remember to edit out your phone number before you post the results.
Then, if you have a HH5 can you go to hub manager then trobleshooting then helpdesk and post lines 1-12
Or post the information from the smart hub, using this link.
It all seems to have gone through but no difference in speed I guess I'm just going to have to ring them
Hi @baker1607 and thanks for posting.
Can you try the speed tester including the further diagnostics and post the results?
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