cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Contributor
427 Views
Message 11 of 18

Re: upload speed

Go to solution

Hi. the line test is quiet no noise at all  the hub is connected to openreach  NTE5C socket as it always has been 

0 Ratings
Reply
Highlighted
Aspiring Expert
411 Views
Message 12 of 18

Re: upload speed

Go to solution

Hmm, well there's definitely a fault. Can you try connecting the Hub to the test socket? It's the socket behind the faceplate, which can be removed very easily. Then, paste the stats again.

0 Ratings
Reply
Highlighted
Contributor
402 Views
Message 13 of 18

Re: upload speed

Go to solution

Hi , Im not sure if I can as  the socket is downstairs  and  is connected to the hub which is upstairs by a Cat5 cable . isnt the test socket a phone type plug rj11

0 Ratings
Reply
Highlighted
Recognised Expert
391 Views
Message 14 of 18

Re: upload speed

Go to solution

Yes.  You need to use a filter.

Highlighted
Contributor
383 Views
Message 15 of 18

Re: upload speed

Go to solution

im not technical but doesnt  the openreach socket  seperate phone line and broadband and do away with the need of a filter

0 Ratings
Reply
Highlighted
Aspiring Expert
401 Views
Message 16 of 18

Re: upload speed

Go to solution
No, the test socket is just a phone (RJ-11) socket, so you need to use a filter.
0 Ratings
Reply
Highlighted
Contributor
362 Views
Message 17 of 18

Re: upload speed

Go to solution

I will try it tomorrow  and post result. thank you

0 Ratings
Reply
Highlighted
Contributor
305 Views
Message 18 of 18

Re: upload speed

Go to solution

Didnt get around to test socket try as could not find a filter but checked speed this morning and its back to 38.18 mbs download  & 6.38mbs upload . So problem seems to have cleared must have been a BT fault thank you  to all for suggestions & help Smiley Happy