Ok they seem to have fixed the voice fault a couple of days ago. but the fibre is getting slower and slower...
Basic Performance Test -
Time Stamp Latency Download Upload
Wednesday 27 May 2020 | 16:49:1 32 Ms 13.63 Mbps 8.44 Mbps
Advanced Performance Test -
Download speed achieved during the test was 13.63 Mbps
For your connection, the acceptable range of speeds is 40-73.75 Mbps
Your DSL Connection Rate: 0 Mbps(DOWN-STREAM),0 Mbps(UP-STREAM)
For your connection, the maximum achievable download speed is 73.75 Mbps
IP Profile for your line is 73.75 Mbps
Upload speed achieved during the test was 8.44 Mbps
For your connection, the maximum achievable upload speed is 20 Mbps
IP Profile for your line is 20 Mbps
Summary Advanced Performance Test -
This test was not conclusive and further testing is required.This might be useful for your Broadb
From what you have posted the profiles are what I would expect if your connection speed is at max 80/20mb
in order for the forum members to help please can you post the stats from your router (if hub enter 192.168.1.254 in your browser) and if HH5 then go to troubleshooting then helpdesk and if HH6/SH2 then advanced settings then technical log information .
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
enter your phone number and post results remember to delete number https://www.broadbandchecker.btwholesale.com/#/ADSL
So connection speed is ok and line appears ok as 3dn noise margin suggests G.INP active
can your run btspeedtester and post results must be done with the rent connection not wireless
Your Sync Rate won’t automatically go straight back to what it was prior to whatever line fault you had.
Either you’ll need to wait for the DLM to do it things or have your CP report an FTTC Fault and the Engineer can then do a DLM Reset.
Oh, just saw your line stats. Looks like your DLM May have been reset already.
Ok will give it a couple of days. see where we are.. only when i printed those stats did i see the uptime. By the way...
Whats the Rent Connection?