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was there anything here http://usertools.plus.net/exchanges/mso.php
Where abouts in South Essex are you? I know for a fact there were quite a few power cuts in various areas of South Essex that most likely affected the local FTTC cabinet.
BT Infinity (EASTF) 58.93/15.94 Mbps [IP Profile: 60.8/20 Mbps] using Openreach Modem & Billion BiPAC 7800N