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Contributor
Posts: 60
Registered: ‎03-07-2010
0

Anyone else having problems on infinity tonight?

Connection seemed to be running fine today but in the last hour or so it seems to have fallen through the floor.

 

Download speed achieved during the test was - 360 Kbps
 For your connection, the acceptable range of speedsis 12000-25361 Kbps .
 Additional Information:
 IP Profile for your line is -25361 Kbps

Upload speed achieved during the test was - 3831 Kbps
 Additional Information:
 Upstream Rate IP profile on your line is - 10000 Kbps

 

As you can see the download has turned into treacle. Upload is a tad slow but I usually only get in the 4-5Mbit anyway so nothing drastic. I've rebooted the modem and as you can see the IP Profiles are fine. I usually get about these figures.

 

Pings are also a bit higher. Average about 40ms to the BBC site when I normally get low 20's.

 

speedtest.net is the same showing a poor download performance.

 

Seems to be no issues on the Service Status pages. Nothing has changed on our end as far as I can tell.

 

Anyone else seeing issues? I'm on 02891 dialling code (Bangor, Northern Ireland exchange)

Exchange: Bangor, Northern Ireland (NIBA)
Cabinet: #23, Kilmaine Road
Distance to Cabinet: 600 metres
29.5Mbit / 5.5Mbit ish
Contributor
Posts: 60
Registered: ‎03-07-2010
0

Re: Anyone else having problems on infinity tonight?

Got in touch with a mate on the service on the same exchange (different cabinet though) and he says his connection is suspect too.

 

Another friend, on the same exchange but yet another cabinet has disappeared from our online mumble chat server. He was dropping in and out though. Not sure if his is totally dead or if he gave up for the night.

Exchange: Bangor, Northern Ireland (NIBA)
Cabinet: #23, Kilmaine Road
Distance to Cabinet: 600 metres
29.5Mbit / 5.5Mbit ish
Aspiring Contributor
Posts: 21
Registered: ‎16-02-2011
0

Re: Anyone else having problems on infinity tonight?

[ Edited ]

yeah same here I had a phantom(hub lights all lit but no net connection) dropout about an hr or so ago, and im down to 1MB down and 5MB up. Now my line is complete rubbish

 

Omagh NI

PC
Expert
Posts: 1,339
Registered: ‎03-11-2010
0

Re: Anyone else having problems on infinity tonight?

Not quite as dramatic a drop as yours....

 

But recently has been a bit up and down.... Picture of recent speed results HERE.

 

And just now.-

 

--------------------------------------------//--------------------------------------------
Please Click On any Text in Blue as that automatically links to information.

PC (NDEGR)


Beginner
Posts: 6
Registered: ‎21-12-2011
0

Re: Anyone else having problems on infinity tonight?

Yes, it's gone absolutely pear shaped in this past hour... was recieving 37mb then suddenly went to 1mb and upload 7mb... strange? I'm in Northern Ireland as well, connected to the Coleraine exchange.

Good to know it's not just me!

Beginner
Posts: 6
Registered: ‎21-12-2011
0

Re: Anyone else having problems on infinity tonight?

Oh, forgot - speedtest.net results. Normally get 37.5mb download and 8mb upload and 30ms ping. Also, the net actually did completely cut out, I restarted the router and it connected again, and recieved this disgrace:

 

Aspiring Contributor
Posts: 21
Registered: ‎16-02-2011
0

Re: Anyone else having problems on infinity tonight?

[ Edited ]

just been off phone to BB help desk, theyve had a system outage reported and the engineers are currently working on it with an approx 4am fix time.

 

Im usually 36-38 down and 6-8 up so my up aint taken too much of a hit but my downstream is down to a crawl :/

Newbie
Posts: 4
Registered: ‎21-12-2011
0

Re: Anyone else having problems on infinity tonight?

Same slow speeds here in Randalstown N.Ireland.Strange

Contributor
Posts: 60
Registered: ‎03-07-2010
0

Re: Anyone else having problems on infinity tonight?

guess someone tripped over a cable in belfast or something.

 

will see what happens over night.

Exchange: Bangor, Northern Ireland (NIBA)
Cabinet: #23, Kilmaine Road
Distance to Cabinet: 600 metres
29.5Mbit / 5.5Mbit ish
Beginner
Posts: 6
Registered: ‎21-12-2011
0

Re: Anyone else having problems on infinity tonight?

Seems to be fixed where I am - getting 37mb download and 7.8mb upload, and I'm happy with that. Thanks to BT for getting it sorted fast.