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Aspiring Contributor
Posts: 8
Registered: ‎26-09-2012
0

Connect to BT Home Hub 3 via external ip address

I have a NAS device that I have been backing up my websites too.

 

I am unable now to connect to them - error message:

 

"Unable to connect to FTP address `xxx.xxx.x.xxx` on port `21`."

 

This has been working - now, suddenly, is not.  I have port forwarding setup correctly for ftp.

 

Any suggestions, please?

 

Mike

Guru
Posts: 2,805
Registered: ‎02-08-2012
0

Re: Connect to BT Home Hub 3 via external ip address

Try re-assigning the device in the hub, mine does it from time to time as disconnect my adapter it resets the mac code. Then the hub will have it under a different mac ID...

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Aspiring Contributor
Posts: 8
Registered: ‎26-09-2012
0

Re: Connect to BT Home Hub 3 via external ip address

Thanks for that - yep tried that already - no change.

 

Cheers,

 

Mike

Expert
Posts: 331
Registered: ‎15-05-2012
0

Re: Connect to BT Home Hub 3 via external ip address

Has your external IP address changed?

You should use a DynDNS type service to connect to a CNAME rather than IP.

 

Aspiring Contributor
Posts: 8
Registered: ‎26-09-2012
0

Re: Connect to BT Home Hub 3 via external ip address

Nope.

Guru
Posts: 2,805
Registered: ‎02-08-2012
0

Re: Connect to BT Home Hub 3 via external ip address

Try ftp://192.168.1.253/

If this helped you please click the Star beside my name.

If this answered your question please click "Mark as Accepted Solution" below.
Aspiring Contributor
Posts: 8
Registered: ‎26-09-2012
0

Re: Connect to BT Home Hub 3 via external ip address

not relevant
Expert
Posts: 331
Registered: ‎15-05-2012
0

Re: Connect to BT Home Hub 3 via external ip address

Does shields up show the port as open?

 

 

http://www.grc.com/intro.htm

Aspiring Contributor
Posts: 8
Registered: ‎26-09-2012
0

Re: Connect to BT Home Hub 3 via external ip address

Followed an earlier suggestion - setup a free dydns from http://www.no-ip.com/.  Entered the relevant details in the BT Home Hub 3 dydns settings.  Connection from all of my sites now working as they should.

 

There is a utility that can be run that schedules checks on the ip address - I suspect this is not required if the dydns details are directly entered on the hub.

 

Cheers.

Expert
Posts: 331
Registered: ‎15-05-2012
0

Re: Connect to BT Home Hub 3 via external ip address

[ Edited ]

I'm guessing your external IP had in fact changed.
It can sometimes do this daily so I would set it to update from the hub and not bother with the utility.

 

One thing to bear in mind with a free no-ip is that you have to log into the account at least once a month.