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Beginner
Posts: 6
Registered: ‎31-10-2010
0

How fast should I be able to download?

I have had BT infinity for 2-3 months now, and I never seem to get a download speed of more than 4 megs a second :smileysad:

 

It can start at 6 every once in a while, last about 10 seconds and then quickly run down to 3-4 megs and sit there until the d/l is finished.

 

According to the BT speedtest my internet is 78mbps down and 20mbps up.

 

Anyone able to through the numbers I should be getting in my direction?

 

Many thanks

Distinguished Sage
Posts: 49,771
Registered: ‎21-06-2010
0

Re: How fast should I be able to download?

file transfer speeds will vary from web site to web site dependant on there sever speeds and the amount of people downloading from them

john46 | BT.com Help Site | BT Service Status
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Beginner
Posts: 6
Registered: ‎31-10-2010
0

Re: How fast should I be able to download?

ATM I cannot even stream a video, yet I can stream is perfectly on my mobile phone. Havn't been very impressed with the servive from BT so far, I requested a call back from an engineer about poor speeds most of the time, and nothing :smileysad: this was 2-3 weeks ago.

Guru
Posts: 2,753
Registered: ‎21-06-2012
0

Re: How fast should I be able to download?

Are you using wired or wireless connection?

Beginner
Posts: 6
Registered: ‎31-10-2010
0

Re: How fast should I be able to download?

Wired

Distinguished Expert
Posts: 2,947
Registered: ‎04-03-2012
0

Re: How fast should I be able to download?

you should see 9 megabytes per second