on 07-03-2013 20h19
07-03-2013 20h23 - edited 07-03-2013 20h27
on 07-03-2013 20h24
Can you do a test here, make sure you are doing the test with ethernet cable direct to the HomeHub. Click on "Beging test" to start, once the first test has completed and it dispalys some speeds you will see "Further Diagnostics". Go and click on "Further Diagnostics", you will then need to enter your telephone number in the Fibre to the cabinet box. Then copy and paste the results it gives.
on 07-03-2013 20h31
Looks like the same trouble I am having. I also used the Bt diagnostic test which gives speed to the hub/modem and then after the hub to the computer.
It is blaming the computer side for the bottle neck yet I have 3 different computers with different operating systems and NONE of them have any speed.
I have by passed the hub and connected to the modem, exactly the same problems yet again I know my computers are working correctly.
Sickening though isn't it that no one accepts there are problems yet again.
on 07-03-2013 21h36
Any chance instead of whining you could do as Rayant has asked and run the tests and post the results back?
If you want help and advice the least you can do is hel;p us to help you.
on 08-03-2013 8h22
on 08-03-2013 10h02
mine are posted under 'mods'.
Here is it right now:
1. Best Effort Test: -provides background information.
2. Upstream Test: -provides background information.
The test result has indicated that you should contact your ISP for further assistance.