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2 iPhones - both on BT - cannot send or receive TXT messages to each other - TXT from other services

Hello all,

Hoping the community can help. My wife & I both have iPhone 6 on BT network. A few weeks ago we realised we were not getting TXT messges from each other, but were from other people. I have spent hours on with BT support - they are suppsoed to be asking EE what is happening. So far we have tried (on both phones):

  • Switching off wifi
  • Disabling iMessage
  • Changing SMS service center number to +447958879890
  • Taking out and putting SIM back in

I can send TXT to her and recieve TXT back on my work phone OK - another iPhone on Vodafone network...

Any one any ideas?

 

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