cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
joebhoy
Contributor
763 Views
Message 1 of 2

3rd order in for replacement sim

my 3rd order has been processed today for a replacement sim that i need for a new phone. The first 2 orders I chased up and just got a 'There seems to be a problem with that order, let me process another order'   - My question is how many times do i let this happen before it gets ridiculous and someone actuallly investigates why there's a problem processing the order.

0 Ratings
Reply
1 REPLY 1
joebhoy
Contributor
727 Views
Message 2 of 2

Re: 3rd order in for replacement sim

Lovely - 2 sims arrive today. I go to activate and get error saying 

 "Sorry you have no SIMs to activate at the moment. This could be 
because your order's still in progress."

I phone the customer service. They will have to pass to another team which can take up to another 7 days..

BT - you are hitting 'VODAFONE' levels of service with this simple sim replacement.

0 Ratings
Reply