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Chrissy52
Newbie
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4G and Facebook

Has anybody had the case where You can’t connect to Facebook and Messenger when using 4G??

My phone is a Motorola G6, previously I had a G4

All other apps work fine, just Facebook. I have cleared cache data, deleted and reinstalled the app. Tried it in safe mode, set up a dummy account, been in touch with my phone manufacturers support forum.  I’ve tried logging in via chrome and google with no success. I’ve tried my SIM card in two other phones and the same thing happens. 

I’ve reported it to Facebook who have yet to respond. I am now at a complete loss and have a phone where I can’t use social media. HELP!!

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