Welcome to the forum and thanks for your post!
I'm sorry for the problems you're having with your BT Mobile order. Your post doesn't make great reading if I'm perfectly honest and it sounds like you're going round in circles!
Send us over your details and we'll help sort this out for you from here. Click on my username here >> RobbieMac << and you'll see our contact link on the left hand side underneath my profile picture.
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