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Thank you. I've done that, so I hope I get a reply. I just can't seem to find a phone number to see if I can get it dealt with quicker
Actually, its quicker using that form, as it all has to go to the same team anyway.
Hi @KatieFB and thanks for posting.
Can you post the link you're using to try to claim the voucher? The claims team you've sent the details to should be able to check this for you. If you can drop me over an email I'll make sure it's looked into correctly. You'll get the contact the moderators link in my profile.
Hi @KatieFB I called earlier sorry I could not reach you.
I would like to reassure you that you are eligible for the Reward Card. I have contacted the promotions team to check on when you will receive this and should hear back in a few days. I'll contact you back then to confirm the delivery timescale.