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Message 1 of 6

Amazon Voucher Chase

Hi there

 

I activated by BT SIM on the 24th of September, and believe I claimed the Amazon reward card on that day.

I haven't had anything back regarding it, no confirmation that I've claimed it, and nothing has arrived.

 

I reached a 'contact us' webchat and was tld that if my code was no longer working I must have sucessfully claimed the reward, but I've found the whole process kind of indecipherable and vague.

 

Can anyone chase this up for me?

 

Thanks,

James

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5 REPLIES 5
Moderator
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Message 2 of 6

Re: Amazon Voucher Chase

Hi @Jamespatrickgrant,

 

If you're experiencing issues claiming your Amazon Voucher, you can contact the Voucher team by using the link Contact BT and they'll be able to chase this for you.

 

Thanks

 

PaddyB

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Message 3 of 6

Re: Amazon Voucher Chase

Nice thanks, query submitrted- thought you had to do it for us!

Any idea how/ why this process takes quite so long?

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Message 4 of 6

Re: Amazon Voucher Chase

Yeah, still absolutely no response to this

Was there a point in submitting the enquiry or was it just for the sake of placating me?

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Message 5 of 6

Re: Amazon Voucher Chase

Hi @Jamespatrickgrant I am sorry the voucher team are very busy at the moment. I've checked and your email is in their queue and they will get back to you.

 

Cheers

John

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Message 6 of 6

Re: Amazon Voucher Chase

Thanks Jon- my voucher delivery time has exceeded the expected delivery by quite a long time by now though, have I been conned?

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