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ravenswood
Beginner
373 Views
Message 261 of 450

Re: Amazon/iTunes Voucher

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Hi,

 

Same issue here for me.

 

Activated sim and claimed £60 Amazon voucher on 6th October. Received email acknowledgement and then nothing.

 

Completed the enquiry about the claim form last week, nothing..

 

Terrible service from BT - can somebody help please?

 

Thanks

 

John

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Beckie08
Beginner
327 Views
Message 262 of 450

Re: Amazon/iTunes Voucher

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I am waiting on 2 Amazon vouchers! One for £60 and one for £100... I have contacted BT several times and still nothing has been done and we really need the vouchers for Christmas gifts!

The £60 one.... The SIM card was activated on 29th September and the voucher was claimed the same day so it has now been 61 days!!

 

The £100 voucher.... The SIM card was activated on 27th October and Voucher claimed on the same day so 33 days so far with that one! 

 

Could anyone possibly help me with this as I am getting nowhere with BT

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Moderator
Moderator
303 Views
Message 263 of 450

Re: Amazon/iTunes Voucher

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Hi @ravenswood and @Beckie08 and welcome.

 

I'm sorry there's been a delay in getting the vouchers out to you. If you've completed the chase form I can help. Can you please send me over the details, including the email reference numbers. You'll get the contact the moderators link in my profile.

 

Cheers

 

David

Community ModeratorDaveM
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ravenswood
Beginner
291 Views
Message 264 of 450

Re: Amazon/iTunes Voucher

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Thanks David - I have sent the details to the Mods
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kkkk
Aspiring Expert
283 Views
Message 265 of 450

Re: Amazon/iTunes Voucher

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There are a lot of people on here waiting for vouchers, but I see no explanation from BT as to why this is happening? Is it not about time to explain whats going on?

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panoulix
Aspiring Contributor
255 Views
Message 266 of 450

Re: Amazon/iTunes Voucher

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Dear all,

 

Just to follow up and confirm that today my amazon £60 gift card voucher pack has been received.

My missus received hers, last week.

 

Both me and the missus are very happy, despite the fact that it took 3 months and a week since we subscribed to BT Mobile.

 

I would personally want to thank the Mods and whoever was involved into getting this resolved.

 

As a result, I already signed a renewal agreement for my BT broadband subscription for another 2 years.

 

Apologies if I was a bit assertive, however it was frustrating to feel that we were doing circles for about 2 months without being given any explanation.

 

Many thanks to those involved in order to help (especially the mods). 🙂

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wezlyons
Aspiring Contributor
224 Views
Message 267 of 450

Re: Amazon/iTunes Voucher

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I'm still waiting for my £150 Amazon voucher after signing up for an iPhone plan with BTMobile.

 

I signed up on the 1st of November and claimed on the 2nd.

Other than an email to confirm I've claimed I've not heard anything else.

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jandrea1711
Aspiring Contributor
200 Views
Message 268 of 450

Re: Amazon/iTunes Voucher

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Can you please look into where my vouchers are I don't know how to contact you moderator
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Moderator
Moderator
196 Views
Message 269 of 450

Re: Amazon/iTunes Voucher

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Hi @jandrea1711,

 

Welcome to the community forum.

 

Have you claimed your voucher using the link - www.vouchers.bt.com/offer/mobileclaim and if so what date was that done?

 

Thanks

 

PaddyB

Community ModeratorPaddyB
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jandrea1711
Aspiring Contributor
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Message 270 of 450

Re: Amazon/iTunes Voucher

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Yes already done that but had no reply
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