Actually its not just a commercial decison. It is a case of whether it is fair that a company can sell you mobile data and then restrict the way that you can use it without a reasonable reason. In the case of BT they first only told me it was to safeguard its customers from connecting too many devices and using extra data which they would be charged for. Lately, I have been told that its also as BT offers its customers free unlimited WIFI hotsoit access.
The problem being that even when you live in London, you need to find a hotspot and be in a precise location in order to use it. Thats like getting rid of your mobile phone and going to a landline everytime you want to make a phone call. Like other mobile and broadband providers, they have the ability to warn customer via text that their using up their data abd customers can also check via the BT app that their using up their data.
I have experienced and seen this arguement of providers charging for something that you already paid for and regulators in the US at least seeing that it is unfair. As in the Which artcile above, its like paying for gas and electricty and then being told that you have to pay extra to be able to use it from your cooker.
Its my intention to lodge a complaint with Ofcom and write to which, who also have powers to raise a super complaint if enough people complain about the issue and they see a justification. As they did in the past with the ailine industry.
Sorry, but where exactly does it say that tethering is not allowed. We are annoyed because BT does not make this clear when you are placing an order and even their employees get confused between personal hotspot on the iphone and wifi hotspots.
Customers should not need to look at the small print by searching their web pages and have to ask in forums like this if it is or is not supported. They got it working on my phone when I had the option to cancel my contract, but now after updating to ios 8.3 and it stopped working they are making out that its just not supported. In other words if it works then it works but they are not doing anything to stop it from working.
According to Apple, thats not true as they send the profile to the device and have to provision tethering.
It is an amazing omission that there is no tethering allowed on BTs mobile plan. Modern usage of data plans need tethering as a regularly used function. This puts BT as a second rate mobile provider and not a forerunner as we should have expected.
I use bt infinity, tv and landline at home and have been disappointed at the performance of the online youview connection so im sure that you can understand my reaction at finding such a staggering oversight as no tethering.
Hi, cc241158, welcome to the forum.
If you look through this thread there are many comments.