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Jtmlk
Newbie
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Message 1 of 3

BT SIms not activating

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So after much time on chat I finally was sent a third replacement sim and surprise, this one do s not activate either- apparently its a known issue at the moment but im slowly been driven to despair- any help would be appreciated 

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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: BT SIms not activating

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I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are based in the UK.

 

Is your phone locked to another network?

 

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Moderator
Moderator
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Message 3 of 3

Re: BT SIms not activating

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Hello Jtmlk

 

Thanks for posting and welcome to the community.

 

Sorry to hear you're having problems getting your sim activated. I can have this looked into for you.

 

Please use the 'click here to contact the mods' link in my forum profile to send in your details. You can find the link by clicking on my username.

 

Thanks

 

Stuart

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