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NathanS
Aspiring Contributor
614 Views
Message 1 of 4

BT Sport App query

Hi,

I have recently moved to sim only after my contract ended.

The BT sport app was included in my previous package and my new SIM only one.

However, I can't see that this is active on my account online or on the package details itself.

My question is, is there anything I need to do to ensure it continues working or will I need to reapply for the access at some stage? Can anyone of the mods confirm it is active on my account and will stay on their unless the package is changed?

TIA

 

 

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3 REPLIES 3
-Richie-
Guru
606 Views
Message 2 of 4

Re: BT Sport App query

Does your new BT Mobile cost more than £20 per month or £15 if you have BT broadband discount ? if you qualify then it will continue to work after the regrade, no action needed.
If for any reason it drops off and you still qualify, it can be ordered via www.bt.com/sportonthego

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NathanS
Aspiring Contributor
602 Views
Message 3 of 4

Re: BT Sport App query

Hi Richie,

That's great, thank you for clarifying, do you know if I should usually be able to see this as active on the account or is it something that just works in the background?

Thank you

Nathan

 

 

 

 

 

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-Richie-
Guru
596 Views
Message 4 of 4

Re: BT Sport App query

I'm not a sports fan so don't have the service, I would imagine it would show as an addon or extra to your BT Mobile service, have a look in www.bt.com/MyBT and see.

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