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Jojo4
Beginner
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Message 1 of 2

Billed for incoming calls

Why am I billed for incoming calls, my understanding was that on prepaid I would top up if I would be using the phone. I never use the landline. 

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DavidM
Moderator
Moderator
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Message 2 of 2

Re: Billed for incoming calls

Hi @Jojo4 and welcome to the community.

I'm sorry you've had incorrect charges on your mobile. Have you used any ringback services? Can you give us a call on 150 so we can look into this for you?

Cheers

David

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