cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Bboy71
Aspiring Contributor
170 Views
Message 1 of 3

Blacklisted imei

I recently lost my phone and reported it lost or stolen and its now been blacklisted but I have found the phone and now im trying to get the phone unblocked iv contacted bt one person said 24 hours and another one said about 8 days can anyone help
0 Ratings
2 REPLIES 2
Moderator
Moderator
121 Views
Message 2 of 3

Re: Blacklisted imei

Hi @Bboy71  Sorry you have been told different timescales for getting the block on your mobile removed. 

If you are still waiting for the block to be removed please contact the BT Mobile Chat team who will be able  to provide the correct information.

Cheers
John

Community ModeratorJohnC
Did you get the help you needed?
Help others by clicking on ‘Mark as accepted solution’
Show your appreciation!
Click on the star next to a reply to say thanks
Help guide to using the community? Click below
Kudos”
Please avoid contacting us (moderators) via private message, for account/fault issues, unless invited to do so. The community will be able to help answer your question so we encourage you to create a new thread if you can’t find the answer from existing discussions. The moderators will be around to lend a hand should the community not have the answers. Thank You
0 Ratings
Bboy71
Aspiring Contributor
116 Views
Message 3 of 3

Re: Blacklisted imei

Iv contacted them 2 days ago and im still waiting for someone to call me back
0 Ratings