cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
kmcguinness9
Beginner
128 Views
Message 1 of 2

Can't change my mobile plan getting an error on MY BT

  When I'm trying to update my plan this message shows up on my package overview page so I cannot do anything this this. 

Screenshot 2018-09-01 at 20.46.20.png

0 Ratings
1 REPLY 1
Recognised Expert Dean007
Recognised Expert
120 Views
Message 2 of 2

Re: Can't change my mobile plan getting an error on MY BT

Hi @kmcguinness9

Thanks for posting, If you are unable to change your plan tomorrow it would be worth having a chat with the mobile team. They will be able to look at changing the plan or raising a fault if the system is unable to do so.

 

0 Ratings