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Shaz64
Aspiring Contributor
386 Views
Message 1 of 2

Can't make or receive texts

Hi. For some reason my mobile has stopped sending and receiving texts today. Rebooted my phone but still nothing. Able to make calls but all texts say unable to send. My contract ends this month and able to upgrade but not had chance yet, could it be the reason? Still showing contract active.

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DavidM
Moderator
Moderator
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Message 2 of 2

Re: Can't make or receive texts

Hi @Shaz64 and welcome back.

Sorry you're having problems sending and receiving texts. Your best bet would be to contact the mobile faults team on 0800 800 150. They'll need to run a few checks to try and figure out what the problem is.

Cheers

David

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