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Hamishj
Beginner
2,157 Views
Message 1 of 3

Can't receive calls

When someone tries to call my mobile they get "the mobile number is currently unavailable". I don't get a missed call notification. I can make calls and send and receive texts. This started yesterday. I have a Samsung J3. I have tried turning off and on.
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Anonymous
Not applicable
2,144 Views
Message 2 of 3

Re: Can't receive calls

The fact that you can send and receive texts suggests that your service is working and the problem lays with a setting on your phone, open the dialler app, go into settings and check that you are not forwarding all calls to voicemail

Hamishj
Beginner
2,140 Views
Message 3 of 3

Re: Can't receive calls

Thanks Victor! Just checked and all my forwarding options seem to be disabled.
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