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Timmyd
Beginner
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Message 1 of 3

Cancel a mobile data add on

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Hi I’m wanting to cancel a mobile data add on that I got last month but can’t find how to cancel on mybt account Thank

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Distinguished Sage
Distinguished Sage
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Message 2 of 3

Re: Cancel a mobile data add on

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Try option team and see if they can help you. 0800800030



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Distinguished Sage
Distinguished Sage
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Message 3 of 3

Re: Cancel a mobile data add on

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@Timmyd wrote:

Hi I’m wanting to cancel a mobile data add on that I got last month but can’t find how to cancel on mybt account Thank


@Timmyd Login to MyBT and select the mobile number which has the add on.

Then click on option to manage add-ons. You can then follow the order through to remove it.

Here is example of an add-on for one of my mobile accounts showing unlimited minutes, yours would show the data add-on.

Capture.JPG

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