cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
Newbie
170 Views
Message 1 of 3

Cannot add a 3rd Sim to Family pack

Go to solution

Have tried to add a sim to the two sims I already have with BT mobile family pack but keep getting the message "Sorry but there arn't any plans you can move to at this time".  I can see this has been a problem for others but cannot find a solution.

Tried yesterday and today but  no joy.  I have no other open orders.

0 Ratings
Reply
2 REPLIES 2
Highlighted
Moderator
Moderator
148 Views
Message 2 of 3

Re: Cannot add a 3rd Sim to Family pack

Go to solution

Hi @h3lp welcome to the forum and sorry that you can't move one another Sim over to the family sim package and checking that there were no open orders. You would need to call 0800 800 150 and speak with the BT Mobile team who will be able to help you with this.

cheers

John

0 Ratings
Reply
Highlighted
Newbie
110 Views
Message 3 of 3

Re: Cannot add a 3rd Sim to Family pack

Go to solution
Hi John
Thanks. That's solved my problem.
Best
h3lp
0 Ratings
Reply