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Donboon
Beginner
779 Views
Message 1 of 2

Cant send or receive phone calls

My iPhone 5 has suddenly stopped sending and receiving phone calls for the past two days. Data works fine. Swapped sims between phones and they both work perfect in both phones. Only change has been a mast outage. Carried out all the usual resets. It seems as though phone calls have been blocked through this Sim on this phone only.

BT won’t help as the sim works on a phone

any help appreciated

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Dean007
Recognised Expert
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Message 2 of 2

Re: Cant send or receive phone calls

HI @Donboon

If the mast outage is still ongoing it may affect your service. If the mast still has issues have you tried making calls from a different location/mast.

What does the EE/BT Network Checker Say?

BT/EE Network Checker

 

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