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SFEspo007
Newbie
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Message 1 of 3

Cell phone stuck in some training app, can't get out of it...HELP

I was going through some sync type tutorial on my Google Pixel 2 cell, and the tutorial has completely taken over my cell and I can't do anything on it. Any suggestions? I took out the SIM...nothing. Removing the battery is not trivial on a Pixel.

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SFEspo007
Newbie
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Message 2 of 3

BT Training app issue

I was going through some training on syncing my cell and the smartwatch and my cell phone is stuck IN the training. I can't do anything. It's a Google Pixel 2 and removing the battery is not trivial. Help.

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Moderator
Moderator
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Message 3 of 3

Re: Cell phone stuck in some training app, can't get out of it...HELP

@SFEspo007   Are you a British Telecom (BT) Mobile customer?  

I found this on google

How do you do a soft reset on the Google pixel?
In most cases, a soft reset won't affect data on the device, unless the battery is very low.
  1. Press and hold the Power button (on the right edge).
  2. Tap Power off. If the device is unresponsive/frozen, press and hold the Power button for approximately 10 seconds or until the device power cycles.

 

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