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Change registered mobile phone

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Is there any way to change the mobile phone registered on BT Mobile? I changed the phone I used since I joined to a newer one and I think having my old phone registered is preventing me from using 4G calling.
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Dean007
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Re: Change registered mobile phone

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Morning @leejgorringe

what phone are you using now? 

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Re: Change registered mobile phone

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Hey @Dean007

A Pixel 2.

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Dean007
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Re: Change registered mobile phone

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Hi @leejgorringe

Thanks for posting back. I’m afraid that Handset isn’t officially supported by BT mobile for Wi-fi or 4G calling. 

Some Pixel users have reflashed their firmware to try and get it working with a mixed result. 

All BT sims are provisioned for the service, but currently only the S8/S9 and iPhone 5s and above are supported. 

You can read more about Wi-fi calling and 4G calling using the link below. If you are trying to improve indoor coverage. You can use a BT signal assist box. 

BT Wi-fi calling