Apologies if I am in the wrong area!
I have a BT SIM in my Samsung Galaxy tablet. I am trying to test the connection to G3 (and G4). According to the BT map, I am in an area where I should get both.
I have deliberately switched off WiFi to force tablet to connectto G3 or whatever but it doesn't connect.
Clicking on Mobile networks shows Data roaming on , Access point names - blank, Network mode shows - LTE/3G/2G(auto connect) and Network operators - BT.
However if I try to access a web page I getthe message "You are off line. Detais WiFi and mobile data are uanvailable.
The implication is that there is no 3G signal received yet BT map shows a strong signal where I am.
BT lying or a faulty tablet (or user!)?
Solved! Go to Solution.
Thanks but it doesn't appear to be that. Although Access Point Names, did not display any values, unlike the other fields which did, when I clicked on it I found the various values in your link correctly set.
So still stuck.
Found answer, well got answer through chat line. The problem was atthe BT end. The person I spoke to eventually said she would "refresh the network" and that solved my problem.
Thanks for your help.