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Jeffblues
Newbie
143 Views
Message 1 of 2

Data on upgrade

I have double data on my handset , 30g doubled to 60g , I’m due an upgrade and wondered if the double data would still apply on my new phone ?
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Dean007
Recognised Expert
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Message 2 of 2

Re: Data on upgrade

Hi @Jeffblues

If the double data is due to your mobile being part of a BT Plus account, providing the SIM (not that handset) is linked to the PLUS account the double data will continue as long as you have BT Plus. If you upgrade and get a new handset I think it will ask you to confirm what package you are wanting. The double data due to plus is automatically added as is the extra speed.

If the double data was due to a promotion and not due to BT Plus, then you need to check with the mobile team to ensure that the upgrade does not remove any special promotions.

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