New mobile phone not delivered yesterday! Will it be left with a neighbour on Saturday as have to go to essential work 3 days a week?
Solved! Go to Solution.
It can only be delivered to the account holder, as proof of ID is needed.
See https://www.bt.com/help/mobile/how-and-when-will-my-bt-mobile-phone-be-delivered--can-i-change-
"Do I need to be home?
Yes, you'll need to sign for it. Our courier, DPD, can't leave it in a safe place or with a neighbour."
Ok, thank you.