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Newbie
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Message 1 of 7

Deposit by phone bill

Hello can somebody tell me bt has stopped direct mobile billing? I used to be able able to deposit via pay by mobile with the likes of mfortune pockitwin ect but it keeps coming back an error message.
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Moderator
Moderator
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Message 2 of 7

Re: Deposit by phone bill

Hi @chrism1873 

Welcome and thanks for your post!

Are you trying to deposit to the third party through your BT phone bill?  It's not something I have heard of before but I think I know what you mean now from a quick google search.

What is the error message you're getting?  Have you tried reaching out to the third party to check there aren't any restrictions on your account?

Cheers,

Robbie

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Newbie
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Message 3 of 7

Re: Deposit by phone bill

It just says the network have declined the payment. I use to be able to deposit via phone bill but it seems bt have stopped this as I've tried on a number of sites and have all been declined
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Moderator
Moderator
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Message 4 of 7

Re: Deposit by phone bill

Hi @chrism1873 

Thanks for posting back to let me know that.

Sorry you're having these problems.  I don't know the answer myself but I'll find out and will post back when I have received a reply.  This will be after the Easter bank holidays.

Cheers,

Robbie

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Message 5 of 7

Re: Deposit by phone bill

i am also having this problem 

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Newbie
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Message 6 of 7

Re: Deposit by phone bill

What was the fix for this? Same problem 

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Newbie
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Message 7 of 7

Re: Deposit by phone bill

Same problem
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