Deposit by phone bill

[chrism1873]

Hello can somebody tell me bt has stopped direct mobile billing? I used to be able able to deposit via pay by mobile with the likes of mfortune pockitwin ect but it keeps coming back an error message.

[RobbieMac]

Hi @chrism1873 

Welcome and thanks for your post!

Are you trying to deposit to the third party through your BT phone bill?  It's not something I have heard of before but I think I know what you mean now from a quick google search.

What is the error message you're getting?  Have you tried reaching out to the third party to check there aren't any restrictions on your account?

Cheers,

Robbie

[chrism1873]

It just says the network have declined the payment. I use to be able to deposit via phone bill but it seems bt have stopped this as I've tried on a number of sites and have all been declined

[RobbieMac]

Hi @chrism1873 

Thanks for posting back to let me know that.

Sorry you're having these problems.  I don't know the answer myself but I'll find out and will post back when I have received a reply.  This will be after the Easter bank holidays.

Cheers,

Robbie

[laurawinspear79]

i am also having this problem 

[Smeedstar]

What was the fix for this? Same problem 

[Smeedstar]

Same problem