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Si1
Aspiring Contributor
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Message 1 of 4

EE upgrade from BT Mobile

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I am being an offered an early upgrade option, which I am interested in.  As well as BT Mobile, the offer says  I can take advantage of EE offers.  How does this work, can I upgrade through EE website, or do I go through BT Customer Servicez?  ARE T accounts linked to EE?

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Andy005
Recognised Expert
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Message 2 of 4

Re: EE upgrade from BT Mobile

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Hi @Si1 

Call BT on 150 and upgrade through them. If you want to move to EE BT will do it all for you but you will have a separate account with EE as you're effectively moving companies.

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garetc
Contributor
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Message 3 of 4

Re: EE upgrade from BT Mobile

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Just remember moving to EE means a new credit check as it’s a new contract.

BT will release you form The BT-M (fee free) contract and issue a PAC to move over to EE.

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ChrisB
Expert
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Message 4 of 4

Re: EE upgrade from BT Mobile

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You'll lose roaming in other parts of Europe too.
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