The contract on my mobike handset is due to end next month. I am looking to retain the phone, and not to upgrade the handset at this time. At the end of the contract term, will my bill automatically be adjusted so that I only paying for the SIM, or do I need to notify BT to ensure I am not paying for the handset beyond that date?
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Hi @Si1, as far as I'm aware BT do not split the cost of the handset and tariff, so at the end of your contract you will automatically continue to pay your normal monthly amount.
I think that you would need to cancel your current contract and then take out a separate sim only deal and port your number over to the new sim. I would suggest contacting the Mobile Team to be sure but I think this is what you would need to do.
thanks for the reply. Contacted Chat Team, and they advised me what I could do. I also need to contact Value Team to confirm.