I cant believe a company like BT can't do something as simple as move my sim at the end of my contract.
So in one month at the end of my contract i wont be able to keep my number and transfer to my current 3 family sims making it 4.
Oh no i have 3 options, cancel my contract sim, port my number to another provider, then add a new family sim and port back in. Great !!
or they will revert to a sim only deal but seperate from my family deal and more expensive for less data and minutes
or take out a new contract phone at worse deals then other providers... Not good
Anybody any idea's
I've read this post 3 times and still don't understand what you're trying to do, can you possibly reply with a more clear breakdown of the scenario ?
There will be options for you, there always is 🙂
Thanks for the interest. Ok
1) I have one Samsung S7 on £50 month contract thats ending on 17th Dec this year. it came with its own non family sim.
2) i later added 3 family sims for my family 15gb data and unlimited mins etc. around £40 month on top
So at the end of contract i wanted my Samsung sim to be added to my family sims making it 4 family sims on same as above15gb data etc. meaning my £50 a month dies and i add £9 to my £40 family sim price.
BT are saying i cant i have options like previous post.
Clear as Mud :smileysurprised:
Hope that helps
Yes that can be done, if the handset is part of the family sim plan already you can just ask BT to manage the handset plan and change to a sim only plan.
If the handset is not part of the family sim plan you'll need to change the handset to a 15GB sim only plan, then once you have the same allowance you can add your new sim plan to the family sim.
What you're asking is possible, you'll need either the Loyalty team or the Value team to place the order.