I've just contacted mobile residential help line about "signal assist" in poor network coverage areas, a device is on it's way!!! could not be better, happy days. I'll report back after it's up and running probably late next week.
Just letting fellow BT mobile users the BT Signal Assist Box was delivered 0n the due date, very easy to install, took about 48Hrs (over weekend) and it's up and running, 5 bars signal strength on phone in and around home. Best thing BT has done for most rural customers. Cheers.
Could you tell me what number you called please to getthe Signal Assist Box - I've just spent over an hour with Mobile help and got royally fobbed off saying 1st they don't even do an assist box and then that they were only trialled and the trial has ended
I called 0800 111 4567, that was on the 8th September and I received the Signal Assist box last week.
I'm still waiting for it to be 'activated' but I was told on Thursday that they have sent out 20,000 units and there is now a back log for activation. I was also told that they had stopped shipping them, whether that's because of the back log or not I don't know.