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Message 1 of 4

Family SIM transfer query

Hi

I am on a BT mobile plan and I would like to add my mum and dad who is on O2 to BT however I don't see an option to add a family SIM anymore. I can click on a link to find out more and it takes me to EE site to order an EE sim but I can only order one. Does anyone know how I can order more than one sim card and add it to a family plan?

Thanks in advance

Jason

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Message 2 of 4

Re: Family SIM transfer query

I added an additional sim to our plan last week, though it was not that obvious how to.

Goto MyBT,  My products, Mobile there it should show My Plans with a pull down for each number already on there. At the top right of the window under the account number is an option to "Add plan" in pale grey and not immediately obvious.

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Message 3 of 4

Re: Family SIM transfer query

I thought BT mobile had stopped being sold with the transfer to the EE name starting

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Message 4 of 4

Re: Family SIM transfer query

I believe they have for everything other than adding SIMS to the family plan.

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