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mantisMD
Beginner
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Message 1 of 4

Family Sim - how to add existing mobile users to Family Sim?

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Hi, I have three mobiles with BT, I moved the first phone across to the Family Sim on the creation of the Family Sim,

How do I move the other two mobiles across to the family sim?

both these mobiles have no defined contract i.e. no 12 or 18 months etc

there are no "Add to family sim" buttons,

when I go to each phone and "Change Plans" I get no option regarding family sim nor are any of the plans the same Data or price as my Family Sim contract.

Thank you

 

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mantisMD
Beginner
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Message 2 of 4

Re: Family Sim - how to add existing mobile users to Family Sim?

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I managed to do it by choosing the option of "Add Plan" in the top right hand corner, then choosing the family plan option

Add more SIM(s)

Manage the existing plan with Family SIMs.
If you choose this option, you can add or move SIMs to your plan.
 
 
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DavidM
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Message 3 of 4

Re: Family Sim - how to add existing mobile users to Family Sim?

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Thanks for letting us know how you got this sorted @mantisMD . Appreciate you taking time to do that.

Cheers

David

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StevieC63
Beginner
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Message 4 of 4

Re: Family Sim - how to add existing mobile users to Family Sim?

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Hello,
   Can I just confirm this. I still have a few months remaining on my EE contract. However, I would like to start a family sim deal for my wife and son now and then, later on this year, add my phone number to the deal. So that all three of us will be on the one family sim deal.
Is that possible please?

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